Started planning a multi-leg trip and considered Avianca for one of the international routes since it fit the budget and timing. Everything looked fine until I had to update my return date—then the trouble started. Couldn’t get through to support easily, and the site kept glitching during the change process. Found https://avianca.pissedconsumer.com/review.html while trying to troubleshoot, and the complaints there felt all too familiar—slow replies, booking errors, and fees that weren’t explained clearly. Decided to cancel and look elsewhere before things got worse.