- This topic is empty.
-
Posts
-
Time tracking software should make life easier, not more complicated, but sometimes getting things up and running is a challenge. I’ve been looking at ExakTime for job site tracking, but I want to know if their customer service is actually helpful. Has anyone reached out to ExakTime customer service for setup, troubleshooting, or account issues? Was it smooth, or did it take a while to get help?
Got ExakTime for tracking crew hours, and while the app itself works well, setting it up wasn’t as intuitive as I expected. Went through exaktime customer service before calling support, so I knew there might be some wait time. Once I got through, the rep was patient and walked me through the setup. Took a bit longer than I hoped, but everything worked fine after that. Definitely worth going through their help guides first to avoid extra back-and-forth.
